SUPPORT
How to reach Steady
For help with the website, paid access, or a payment issue, contact Steady support by email.
Customer support
What we can help with
- Using the assessment and browser-local progress.
- Questions about the 30-day plan and Situation Tools.
- Checkout, duplicate-payment, refund, and paid-access issues.
When you contact us
To help locate a payment, you may include the email used at checkout and a Stripe receipt or payment reference. Please do not send card numbers, assessment answers, or other sensitive information that you would not want included in an email.
Important limits
Support does not provide therapy, medical care, legal advice, or emergency assistance, and Steady does not make response-time guarantees. If there is an immediate risk of harm, contact local emergency services or an appropriate qualified professional.